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NSS Annual Feedback and Complaints Report 2023/24

This report summarises the service user feedback and complaints recorded by NHS National Services Scotland (NSS) from 01 April to 31 March 2024.

The NSS Research, Development and Innovation Strategy for 2021-24.

This operating model and strategy positions how ARHAI Scotland operates and strives to improve over the coming years (FY22/23-24/25).

Our annual Report and Accounts for 2023-24 details NSS's achievements over the past year.

How to get in touch with our blood component teams at the Jack Copland Centre and the Glasgow Dispatch Hub.

View all closed consultations here with a summary of responses.

Papers of the 2021 NSS Board Meetings

Guidance on how to submit claims for people under the age of 26

Outline of findings from an assessment programme (2023-24) to review how boards meet requirements of the NHSScotland Food in Hospitals Specification.

Report provides information relating to COVID-19 hospital onset cases in Scotland.