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How to submit a claim
All scheme members must submit a claim form and send it to our CNORIS team by email.
Get advice on debt recovery
We provide expert legal advice on debt recovery to health boards and assist with handling cases and processing claims. Contact our team to learn more.
Request support with a public inquiry
We can assist in representing the interests of the NHS in Scotland at a public inquiry. Find out more and contact the team.
Get help planning or upgrading facilities
How to get help with your decontamination facility project.
Get help with payment queries for delivered goods
Contact us with payment queries and find out when supplier payments are processed for delivered products.
Customer administration timescales
Customer administration timescales for processing forms
Get advice on Fatal Accident Inquiries (FAIs)
A Fatal Accident Inquiry (FAI) can be undertaken to determine and examine the cause of a person’s death. We represent health boards in such cases.
Obtain advice on property acquisitions
Providing legal support with property acquisitions, including drafting, negotiating and concluding all necessary legal documentation.
How to support sensitive patients
If a patient's identity and medical record requires careful management, we can provide support. Get in touch with us in these instances.
Get in touch about blood components
How to get in touch with our blood component teams at the Jack Copland Centre and the Glasgow Dispatch Hub.