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Feedback, Compliments and Complaints Annual Report: 2020 - 2021

This report provides the summary of the activity surrounding feedback, comments, concerns and complaints received by NHS National Services Scotland.

Discover how Scan for Safety improves patient safety and monitors medical device compliance across NHS Scotland.

If you are on a national NHS framework you can book product deliveries into the National Distribution Centre. Learn how.

Find out how our national Security Operations Centre monitors and responds to threats to NHS and NSS systems.

Find information on NHS Scotland's catering services and how they provide food and nutritional information to staff, visitors and patients.

We can assist in representing the interests of the NHS in Scotland at a public inquiry. Find out more and contact the team.

Find out about the Technical Healthcare Scientist Team and get access to NHS Scotland Assure literature reviews.

The procedures set out in this guidance are intended to allow NHS Boards to implement the Pressure Systems Safety Regulations (PSSR).

Download the list of CNORIS members and get information around which professionals are covered.

We are reporting a higher-than-normal presentation of GP10N(SS) Nurse prescriptions forms without a nurse prescriber code printed on them.