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NSS Annual Feedback and Complaints Report 2023/24

This report summarises the service user feedback and complaints recorded by NHS National Services Scotland (NSS) from 01 April to 31 March 2024.

Information about the current context, risks and challenges of countering fraud in NHSScotland.

Supporting a sexual health service comprising of the supply of emergency hormonal contraception and bridging contraception.

Detailing information relating to all payments and adjustments being made for the relevant month.

Claim for maternity, paternity, adoption and long term sick leave.

Revised 7 September 2021. During the production of the report for 2020, data quality issues were found in the 2019 report.

Find out more about support and training available for nurses working at advanced levels of blood transfusion practice.

Professor Marc Turner begins his new role as Director of SNBTS later this month

Learn how to notify the Scottish Infected Blood Support Scheme of changes in circumstances.

Access information to help get the maximum benefit from online reporting.