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Access the customer satisfaction survey results
Surveys are conducted to measure performance and provide a baseline for moving forward. Browse the results.
Understanding your payment reports
Find breakdowns of each predefined report type you'll receive via your ophthalmic monthly payment schedule.
Get help with invoice queries
Health boards can get answers to invoice queries and find out more about invoicing by contacting the Customer Services Team.
Samples, request forms and transport
The sample, request form and transport requirements you'll need to know if you're requesting tests from National Microbiology Reference Unit (NMRU).
How to support sensitive patients
If a patient's identity and medical record requires careful management, we can provide support. Get in touch with us in these instances.
Request a product from the distribution centre
If you work for NHSScotland you can request products from the National Distribution Centre. Find out about the process.
Privileged users
Guide to using NHS optical vouchers
Find out when to use NHS optical vouchers for repairs or replacements and the values and allowances available.
Guidance
Guidance to practitioners on Pharmacy processing and payments
Bone and Tissue Donation
Heart valves for cardiac surgery. Bone and tendons for orthopaedic surgery. Corneas for patients with sight loss. Skin for patients with burns.