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NSS Annual Feedback and Complaints Report 2023-2024

This report summarises the service user feedback and complaints recorded by NHS National Services Scotland (NSS) from 01 April to 31 March 2024.

We commission over 85 specialist services on behalf of Scotland’s health boards and the Scottish Government. Find out more about the process.

Access a list of diagnostic networks in Scotland, which bring professionals together to improve diagnostic services across a range of disciplines.

Find out how our Employment solicitors can help you to handle staff management issues and assist with workplace disputes. Contact our solicitors.

We'll cover the costs of treatment or care for patients with some very rare conditions from pooled funds.

Intensive pain management is on offer by the national Chronic Pain Management Service. Discover more about it.

Our board is supported by four Committees.

Our Nurses Our Future: celebrating International Nurses Day 2024 - with Marina Copping