FOI – 2023-000226 Supply and Delivery of Photocopier’s Framework Query (HTML)
Date received – 28 June 2023 | Date responded – 25 July 2023
Request
I write to you seeking some clarifications relating to contract ID 561607 / NP79418 Supply & Delivery of Photocopier’s and multi-Functional devices and associated services.
- What was the criteria for this contract award?
- What was the winning proposition and why were they chosen?
- What was the Scoring criteria for the successful applicant?
- Did this framework go out to tender or was it a direct award?
- Will you be tendering for these services again when the contract expires in September 2024?
- What is the maximum term a customer can contract for under this framework including extensions?
- How do you monitor the adherence of the supplier to the KPIs awarded on this framework?
- How does this framework differ from the https://www.gov.scot/publications/procurement-managed-print-solutions-framework/.
Response
I write to you seeking some clarifications relating to contract ID 561607 / NP79418 Supply & Delivery of Photocopier’s and multi-Functional devices and associated services.
1. What was the criteria for this contract award?
The criteria was as follows:
- Cost: 70% (350 points)
- Support: 5% (25 points)
- Account management: 10% (50 points)
- Quality & added value: 15% (75 points)
- Total: 100% (500 points)
2. What was the winning proposition and why were they chosen?
The supplier with the winning proposition was Ricoh, who had the highest scoring tender.
3. What was the Scoring criteria for the successful applicant?
The successful applicant was awarded a maximum 500 points using the following scoring criteria:
- Cost: 70% (350 points)
- Support: 5% (25 points)
- Account management: 10% (50 points)
- Quality & added value: 15% (75 points)
- Total: 100% (500 points)
4. Did this framework go out to tender or was it a direct award?
This was not a direct award. This was a call off contract awarded following a further national competition from the Scottish Procurement CAT A framework referenced in your question number 8.
5. Will you be tendering for these services again when the contract expires in September 2024?
Yes, this will go out to tender on Public Contracts Scotland in advance of September 2024. It is likely to again be conducted via a further competition from the Scottish Procurement CAT A framework.
6. What is the maximum term a customer can contract for under this framework including extensions?
The national contract was awarded for an initial period of 3 years + 2 x 12 month extension periods. A 3rd and final 12 months extension was applied due to market and customer challenges preventing the re tender process effectively being carried out. The current expiry is Sept 2024 and no further extensions will be applied.
7. How do you monitor the adherence of the supplier to the KPIs awarded on this framework?
We monitor the KPI’s by looking at management information data and through regular consultation with customers.
8. How does this framework differ from the https://www.gov.scot/publications/procurement-managed-print-solutions-framework/.
This framework is the new version of the Scottish Procurement framework referenced in our answer to question 4.
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