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NHS National Services Scotland – Annual Review 2023-24

A letter to NSS Chair Keith Redpath from the Minister for Public Health and Women’s Health, Jenni Minto.

Published on 29 January 2025

An animated picture of a female holding a megaphone at the bottom of a staircase with gold stars on the steps and arrow pointing towards the sky reaching a lady sitting at the top. Lady at the bottom of a ladder with a male climbing, reaching the middle.

We’ve received a letter from the Minister for Public Health and Women’s Health, Jenni Minto following the Annual Review held on Monday 4 November 2024.

The letter formally records the Minister’s gratitude to NSS, for our ongoing efforts ensuring resilience to the NHS in Scotland. The Minister reflected on the scale and breadth of work NSS has undertaken over the review period and expressed her thanks to all our staff for your hard work and continued dedication through another challenging year in Health and Social Care.

The variety of discussions at the Annual Review once again highlighted the significant role NSS has played on service recovery and renewal in response to the pandemic.

During the public live stream, the range of NSS’s services and performance were presented, focusing on key achievements and challenge across strategic objectives with a look back and look forward. This covered key activity to support recovery and reform in line with national priorities and NSS’s role as an Anchor Institution.

We also discussed potential risks and opportunities to support the achievement of service reform and innovation, particularly in relation to screening, digital and specialist services.

The Minister was particularly grateful to conclude the session by awarding a certificate to a donor in recognition of their service in undertaking over 150 blood donations.

Visit our website to read the full letter and access our Annual Report and Accounts for the period 2023-24, published on 2 October 2024.